Frequently Asked Questions
Everything you need to know about shopping with Stilshoppen
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label and drop your package at any authorized carrier location.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
Stilshoppen accepts all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.
Are your materials ethically sourced?
Sustainability is at our core. We partner with certified manufacturers who prioritize fair labor practices and use eco-friendly fabrics like organic cotton and recycled polyester whenever possible.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.